Verisign

Policies


General Policies

1. Socks, ties and cummerbund and bowtie sets: Please allow 1 to 2 weeks for delivery.
2. Vests are custom made. Please allow 2 to 4 weeks for delivery. However, if a vest style is in stock, we will notify you and ship it to you immediately. Price for vest sizes is listed on the vest style on line.

  • Big sizes are 2X and 4X and available as a special order. Please allow 2 to 4 weeks for delivery. Price for vest sizes is listed on the vest style on line.
  • Vest sizing is based on sport coat sizes:
  • S = 38, M = 40, L = 42, XL = 44, 2X = 46, and 4X = 48.
    3. Magnifiers: Please allow 1 to 2 weeks for delivery.
    4. Dog clothing and accessories: Please allow 1 to 2 weeks for delivery.

    Shipping is based on zip code and is shipped from Los Angeles, CA.

    Shipping charges are as follows:
    1. First pound charge is approximately $12.00. Add $2.00 for each additional pound.
    2. Add $2.00 if shipping to a residential area.
    3. There may be additional charges for out of area deliveries.
    4. Please provide street address for deliveries. UPS will not deliver to a P.O. Box.
    5. Insurance will be added for all UPS orders above $100.00.

    FedEx is also available upon special request.

    Priority Air Mail is provided for APO, Alaska and Hawiian shipments, as well as PO Box addresses.

    International Priority Air will be provided for out of the country shipments through the U.S. Postal Service. Insurance will be added to these shipments

    SHIPPING CHARGES WILL BE UPLOADED ONTO YOUR ORDER AFTER THE ORDER IS RECEIVED. Please check back to see your shipping charges listed on-line on your order.

    Due to shipping location, weight of products purchased, value and size of purchase; we will upload shipping cost onto your order as soon as the order is processed.



    Shipping Policies

    We offer the following shipping methods and delivery times:

    Standard:

    UPS Ground 5-7 Days

    Express:

    UPS Second Day Air

    Overnite :

    UPS Next Day Air


    Shipping Charges

     Order Value 

    Shipping Charges

      Standard 

      Express 

       Overnite  

    below $5.00 

    $10.00 

    $20.00 

    $45.00 

    $5.00 and more  

    quote  

    quote  

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    » We will give shipping charges to you via e-mail for shipment outside of the United States and request your approval prior to shipment.



    Taxes

    We collect state sales tax when the shipping address is in one of the following states:

     

    State

    Rate

          

    CA

    9.75%

    State of California sales tax of 9.75% for all items shipped to customers in the State of California.



    Credit Cards Accepted

    Please note that we accept American Express,  Mastercard,  Visa.



    Order Cancellation Policies

    Orders will be canceled if bank denies credit card and customer is unwilling to correspond or provide sufficient funds. We will advise if there is a problem with your credit card or shipping instructions.



    Return Policies

    Hollyvogue policy:
    1. No claims will be allowed or considered after one week (5 business days) from receipt of goods.
    2. No merchandise accepted for credit or exchange unless authorized by JMI and assigned a return authorization number.
    3. Restocking charge of 20% for each returned item.
    4. Customer is responsible for return freight
    5. Customer is responsible for original shipping charge on product shipped to customer from JMI.
    6. Upon receipt of returned item we will credit the customer's account less the restocking charge and freight charges. *PLEASE NOTE: RETURNED ITEM MUST BE IN THE SAME CONDITION AS IT WAS WHEN SENT TO THE CUSTOMER.*